Inter Mountain Cable has a Broadband Maintenance Plan that will help you keep
your High Speed Cable Broadband service working the way it was originally
configured and installed, "BLAZING-FAST!"
If you call us in the future and have trouble with your Inter Mountain Cable
High Speed Broadband service that was caused by moving the original connection,
hooking other equipment on the network, etc. and any other trouble caused by
the customer, we will charge a premise visit charge.
If you have any problems with your Inter Mountain Cable Broadband
services we will do an analysis and tell you what is wrong. We will replace
filters and add additional filters if required (actual cost of additional
filters are extra). Inter Mountain Cable will rearrange filters if jacks
were moved and verify cable connections. We will re-enter IP information,
reconfigure settings on the computer, and re-enable NIC Cards. Jack installations and router issues will be charged separately.
may also call our 24/7 Helpdesk Support line locally at 478-2502